Last Updated: December 2025
At CIASA, S.R.L., located at Rafael Augusto Sánchez No. 86, Torre Roble, 7th Floor, Evaristo Morales, Santo Domingo, RD 10147, we are committed to protecting the personal data of our users and clients. This Privacy Policy describes how we collect, use, and protect the information you provide to us through our website.
The entity responsible for the processing of your personal data is CIASA, S.R.L.
Privacy Contact: For any questions or to exercise your rights, you may visit our office or send an email to Ms. Paola Caram at: paola.caram@ciasard.org.do.
We collect information through the following means:
A. Contact Form When using our website’s contact form, we collect the following personal data:
Full Name
Email Address
Subject of inquiry (Your Question)
Message content (Your Comment)
B. Quick Contact Button (WhatsApp) By clicking the WhatsApp button, you leave our website. Communication is then governed by WhatsApp’s privacy policy, as well as the information you choose to share directly with us through said platform.
The personal data you provide is processed exclusively for the following purposes:
Responding to Requests: Using contact details (name and email) to reply to inquiries, questions, or requests for information regarding our services (purchase, sale, appraisal, management, and real estate investment).
Commercial Management: Maintaining the necessary communication for the management and follow-up of the commercial relationship, quotes, or requested services.
Service Improvement: Analyzing information to improve the quality of our services and the user experience on our website.
The legal basis for processing your data is the explicit consent granted by you upon submitting the form or contacting us via WhatsApp. By sending your data, you agree to its processing for the purposes described herein.
CIASA, S.R.L. does not sell, rent, or transfer your personal data to third parties.
Your data will only be processed by authorized personnel of CIASA, S.R.L.
Should it be necessary for the provision of service (e.g., with legal or financial advisors), only essential data will be shared, with your prior knowledge and consent.
The personal data provided will be kept as long as necessary to fulfill the purpose for which it was collected (i.e., responding to your request and commercial follow-up), or until you request its deletion.
You have the right to exercise the following rights:
Right of Access: To request and obtain confirmation as to whether we are processing your data and to access it.
Right to Rectification: To request the modification of your data if it is inaccurate or incomplete.
Right to Erasure (Deletion): To request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
Right to Object: To object to the processing of your data for a specific purpose.
You may exercise these rights by sending an email to paola.caram@ciasard.org.do with the subject “Exercise of ARCO Rights” and attaching a copy of your identity document.
CIASA, S.R.L. reserves the right to modify this Privacy Policy to adapt it to new legislation or legal precedents. Any significant changes will be notified through our website or via email.